Terms of Service

Last updated: April 1, 2026

These Terms of Service ("Terms") govern your use of https://dukancomshop.com and any purchase you make from Dukan Com Shop. By using our site or placing an order, you agree to be bound by these Terms.

1. The shop

Dukan Com Shop is a sole-proprietor business owned and operated by Stacey Brinch, registered in the Commonwealth of Massachusetts, USA, with its place of business at 11 Orris St, Melrose, MA 02176.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order. By placing an order, you represent that you meet this requirement and that the information you provide is accurate.

3. Products & pricing

We make every effort to display our products and pricing accurately. Colors and textures may vary slightly due to handmade processes and screen calibration. Prices are listed in U.S. dollars and may change without notice. We reserve the right to limit quantities or refuse any order at our discretion.

4. Orders & payment

Your order is an offer to purchase, which we accept upon shipment. Payment is processed at checkout via secure third-party providers. If a payment is declined or an item is unavailable, we will notify you and refund any amounts already charged.

5. Shipping & delivery

Shipping terms, costs, and delivery estimates are described on our Shipping & Returns page. Risk of loss passes to you upon delivery to the carrier. We are not responsible for carrier delays.

6. Returns & refunds

We accept returns within 30 days of delivery on most items. Please see our Returns Policy for details. Sale items, gift cards, and personal-care products may be excluded.

7. Intellectual property

All content on this site — including photographs, product descriptions, the Dukan name, and the logo — is owned by Dukan Com Shop or licensed to us, and is protected by U.S. and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. User conduct

You agree not to use our site to violate any law, infringe any third party's rights, transmit harmful code, or interfere with the security or integrity of our systems.

9. Limitation of liability

To the maximum extent permitted by law, Dukan Com Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold Dukan Com Shop, its owner, employees, and partners harmless from any claim arising out of your breach of these Terms or your misuse of the site.

11. Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles. Any dispute shall be resolved exclusively in the state or federal courts of Middlesex County, Massachusetts.

12. Changes to these terms

We may update these Terms from time to time. The "Last updated" date reflects the most recent version. Continued use of the site constitutes acceptance of the updated Terms.

13. Contact

For questions about these Terms, please write to contact@dukancomshop.com or call +1 520-593-2059.